MYOB DROPPING OUT
What the heck is going on with all the dropping out and having to get an authorization number again. I just completed an invoice, go to print it and bam... it's gone for good ! So frikking annoying...
Forum Discussion
Hi Mike, I've reported the drop outs before. It's not a 2FA or a log-in problem. It's a MYOB instability problem.
We, as bookkeepers are paid for our time. If I spend extra (wasted) time at a client because I am constantly getting your "MYOB needs to restart' message, then who should pay for that extra time??
I've asked MYOB and apparently it's in your T & C's that you're not liable. Then who is? We pay for our subscriptions, MYOB should ensure a stable program!
This has been going on for YEARS! Random drop-outs are a constant with MYOB. I have one client with a 50+ employee payroll. I have learnt the hard way not to trust MYOB and have to Save the Payrun after every entry, exit, and then go back and continue. Another waste of my time!
When will MYOB listen to their customers and fix this?
Unfortunately, when asked by my clients which software (of the 2 most popular) they should choose, I have to be honest, and recommend the other.
