Forum Discussion

LMCob's avatar
LMCob
Experienced User
4 years ago
Solved

Drag and drop not working

Hello

 

I'm now unable to drag and drop directly into purchases etc. 

 

I upgraded this week as directed.  Is that causing the problem?

 

Many thanks

Lisa

  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi LMCob 


    We didn't have similar reports of this function not working as intended. As it's not working for you, can you try emailing the intray documents and let me know how you go on? I'd also recommend clearing the AccountRight cache as sometimes this issue can be caused due to corrupt cache.

2 Replies

Replies have been turned off for this discussion
  • LMCob's avatar
    LMCob
    Experienced User
    4 years ago

    Thank you Komal.  It's working again now, though I had problems again last week. 

     

    If it happens again I'll clear the cache. 

     

    Thanks again

     

  • Komal_S's avatar
    Komal_S
    MYOB Staff
    4 years ago

    Hi LMCob 


    We didn't have similar reports of this function not working as intended. As it's not working for you, can you try emailing the intray documents and let me know how you go on? I'd also recommend clearing the AccountRight cache as sometimes this issue can be caused due to corrupt cache.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.