Hello
Account Right desktop App
We can seem to drag and drop document files from emails attachments to both Bills and Invoices when using the desktop App.
Annoyingly to work around this we have to save the file to a folder and then drop it in.
Is there anyway this could be fixed.
Hi EibachAU,
Yep, that's actually the normal way to go about it. Saving the file to your computer first and then dragging it across. If you've been able to do it straight from your emails before though, it might be worth giving the steps in this post a go: Drag & Drop - new Outlook | MYOB Community.
If it's still being stubborn after that, best bet is to jump onto our live chat support through our virtual assistant, MOCA, or submit a case via My Account so the team can dig in further.
Regards,
Sai
Put a vote on this similar idea Eibach. Hopefully they'll fix this bug
Drag & Drop Not Working - in "Bills Attachments" only | MYOB Community
