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Julz999's avatar
Julz999
Experienced User
20 days ago

Subscription renewal issue

Hi, I'm the Club Treasurer for an incorporated association.  Our accountright subscription has now expired and I'm trying to renew it. Only problem is, under the incorporated associations act and ...
Earl_HD's avatar
Earl_HD
MYOB Moderator
20 days ago

Hi Julz999,

The primary contact on the file is the person who can change the payment details and/or renew the subscription. To get further assistance, you can contact our support team. The best ways to reach them are through live chat via our virtual assistant MOCA or by raising a support ticket through myaccount.myob.com. This will help you get the necessary support to resolve your payment method issues and renew your subscription promptly.

Regards,
Earl

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