Can't login to our company file. Can't get an answer from the phone line. Can't get an answer by support ticket. Evidence would suggest that your services are not all UP. How is August 1st going for everyone else?
3 Comments
Same here, was on hold music for 30 minutes and then disconnected.
I've noticed on one of the computers the company file list shows the file as upgrading. None of the other computers/logins show that though. But the file won't load on any of them.
Seems to be resolved for me, moments after they updated their service status to 'affected'. Problem was not intermittent as described, there was no error message. We were unable to access for 90+ minutes, despite retrying, restarting and rebooting frequently. Great to see them spinning their error reporting
Hi there, our Status hub has now been updated
You can follow for updates at status.myob.com
Workaround:
Pressing "retry" after being presented with the "unable to connect" error message has reportably allowed some customers to login successfully.
Thank you for your patience while we work to resolve this as soon as possible and sorry for the inconvenience
