Hi NotHappyJan2
Thank you so much for your post.
I understand that this situation makes you upset. As much as possible we strive to serve our customers and provide the right service. Our apologies for the inconvenience. About this issue. If you right-click on the transactions and choose Hide transactions, the hidden transactions disappear from the Bank Feeds window. But you cannot hide more than one transaction at a time.
If you wanted to delete multiple transactions on your bank feeds we have a relevant team that can help you with that issue. You just need to send me a Private Message with the following details but note that once the transaction was deleted it will no longer appear on your bank feeds. it will be permanently removed.
- Serial Number
- Company Data File ID - Help>> About MYOB>>Company Data File ID#
- BSB and Account Name/ Last 4 digit of the Credit Card
- Bank Name
- Start date to remove transactions from: format yyyy/mm/dd
- End date to remove transactions from: format yyyy/mm/dd
- Note that these dates are all inclusive
With regards to the issue of deleting/hide more than one transactions at a time, We really appreciate you suggestions. But this issue has been raised to our relevant team. I encourage you to please take a moment to post on the AccountRight Ideas Exchange Board to discuss and vote on what you'd like to see in MYOB products. Kindly click on this link https://community.myob.com/t5/AccountRight-Idea-Exchange/idb-p/AccountRightIdeas.
Let me know if you require any further assistance with this. I'm happy to assist you.
If my response has answered your inquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Cel