Forum Discussion

C_GJ's avatar
C_GJ
2 years ago

bank feed missing transactions

HI, bank feed is missing transactions on 28.08.2023

  • C_GJ's avatar
    C_GJ
    2 years ago

    I updated the bank feed by pressing "get Bank Transactions'. In the past I haven't had to use that very often so perhaps the new update has affected the automatic bank feeds. All good now

  • AmandaCL's avatar
    AmandaCL
    MYOB Moderator
    2 years ago

    Hey C_GJ,

    Are you still experiencing this issue? If you are, I can take a deeper look into this for you. 

    Please send me a Private Message with the following details:

    • Serial Number
    • Business Name
    • Full Name and Email Address

     

    Looking forward to hearing from you!

    Cheers, Amanda. 

    • C_GJ's avatar
      C_GJ
      2 years ago

      I updated the bank feed by pressing "get Bank Transactions'. In the past I haven't had to use that very often so perhaps the new update has affected the automatic bank feeds. All good now

      • Earl_HD's avatar
        Earl_HD
        MYOB Moderator
        2 years ago

        Hi C_GJ, 

        Thanks for letting us know that your problem is now resolved and for providing us a wonderful solution. Don't hesitate to post again if you have further queries in the future and one of us will be happy to assist you.

        Cheers,
        Earl

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