Forum Discussion

SamP3's avatar
SamP3
Experienced User
6 days ago

Missing Bank Reconciliation Entries

Hi,

I have a weird occurrence that I haven't come across before.

I undid reconciliations back to Dec 2023. Then re-reconciled to 30/4/24.  All good. After that all bank reconciliation transactions are missing from 1/5/2024 to 30/9/2024.  However the actual transactions are the the Bank Register as reconciled.  

  1. Why would they show reconciled when I have re-reconciled to 30/4/2024?
  2. How do I fix it, please?

Thanks

Sam

 

  • Genreve_S's avatar
    Genreve_S
    6 days ago

    Hi SamP3, 

     

    Generally, when transactions are missing from the reconcile accounts screen, it's because the previous reconciliation period isn't in order. You can easily fix this by following the steps in this link.

     

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    6 days ago

    Hi SamP3, 

     

    Generally, when transactions are missing from the reconcile accounts screen, it's because the previous reconciliation period isn't in order. You can easily fix this by following the steps in this link.

     

     

    Thanks,
    Genreve

    • SamP3's avatar
      SamP3
      Experienced User
      3 days ago

      Thank you Genreve.  Works a treat

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