Forum Discussion

CP26's avatar
CP26
Member
7 days ago
Solved

Payrun entries

The MYOB pay run function is automatically allocating the net credit of the pay (wages and salaries)  to undeposited funds instead of cash on hand or electronic clearing like previously. How can I reverse this ? 

  • Hi CP26,

     

    A good place to check is your linked accounts setup, as that’s usually what controls where the net pay is being posted.

    If the pay is now going to Undeposited Funds instead of Cash on Hand or Electronic Clearing, it’s worth reviewing the linked account for payroll and changing it back to the account you want used for those pay transactions. You can also check the Payment Method on the employee cards, just in case that’s contributing to where the pay is landing. If it’s still not lining up after those checks, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look at the setup.

     

    Cheers,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    7 days ago

    Hi CP26,

     

    A good place to check is your linked accounts setup, as that’s usually what controls where the net pay is being posted.

    If the pay is now going to Undeposited Funds instead of Cash on Hand or Electronic Clearing, it’s worth reviewing the linked account for payroll and changing it back to the account you want used for those pay transactions. You can also check the Payment Method on the employee cards, just in case that’s contributing to where the pay is landing. If it’s still not lining up after those checks, it’d be best to reach out to our support team via the Contact Us page so they can take a closer look at the setup.

     

    Cheers,

    Doreen