AmandaMYOB
MYOB Moderator
Joined 5 years ago
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Survey: How would the proposed WFH legislation affect your business?
Hey all! The Victorian Chamber is seeking feedback from businesses on potential impacts of the proposed work-from-home legislation in Victoria. Your input will help inform and ensure the views of employers are represented in discussions with government and policymakers. If you are a small business in Victoria, now's the chance to share your opinion and insights! You can complete the survey here!Passkeys now give you a faster sign-in experience
Hi everyone! Signing in with a passkey just got simpler. You can now use a passkey without completing a separate two-factor authentication (2FA) challenge after sign-in. That’s because a passkey is already a strong form of authentication, built into your device through Face ID, your fingerprint, or your device PIN. What this means for you: faster sign-in less to remember strong protection against phishing and account takeover A quick thing to know: you should still keep your other security methods set up in My Account. We recommend: an authenticator app as your primary 2FA method SMS as your backup 2FA method That’s important because you’ll still need 2FA to make changes to your security settings in My Account. If passkeys are available to you, now’s a good time to set one up. You can set up to 5 across different devices, which gives you more than one way back in if your main device is unavailable. You can also make them platform-based, so if you save one in your password manager, iCloud Keychain or Google account, it can be available across multiple devices. Reach out if you have any questions!MYOB Connector: Ask Claude or ChatGPT about your business
Hi everyone! Great news! You can now ask Claude or ChatGPT questions about your business and get read-only answers straight from your real MYOB data, right where you are already working. It’s rolling out now to selected customers. What is our connector in Claude and plugin in ChatGPT? The connector/plugin is a way to link your Claude/ChatGPT account to another platform like MYOB, so it can look up real information for you and answer questions directly, instead of you having to copy and paste details back and forth. It's entirely optional to make the connection, but if it's useful to you, connecting means your MYOB numbers show up right there, in context, so you can get insights about your business whenever you need them. Once connected, ask things like "what's my profit and loss looking like?", "what are my expenses this month?", or "who owes me money?" No exporting reports, no screenshots, no switching apps. It adds up to real time back for you. Every minute not spent hunting for a report, re-uploading a CSV, or flicking between apps is a minute back in your day. How to connect: Connect MYOB to Claude Navigate to the Connectors directory in your Claude account. Find and open MYOB, then click Connect. Enter your MYOB username and password. Click Continue. Connect MYOB to ChatGPT Navigate to the Plugins in your ChatGPT account. Find and open MYOB and then click Connect. Enter your MYOB username and password. Click Continue. A few things worth knowing: Staged rollout - The connector in Claude and plugin in ChatGPT are both in beta for customers in Australia. If you are interested in trying this before the wider rollout, join the waitlist. Completely optional - If you are part of the beta you can connect whenever suits you, or skip it for now. Read-only - Claude or ChatGPT can see your data to answer questions, but can't make any changes to your books. No new login needed - connect with your existing MYOB details. Check out this pagefor more information. As always, we'd love your feedback as you try it - leave your comments on this post!Re: Card Surcharges
Hi everyone! We understand how this could be confusing. The short version is that the change affects how businesses can pass on card payment costs; it doesn't mean the cost of providing payment services disappears. The RBA has announced that, from 1 October 2026, businesses will no longer be able to apply surcharges to domestic payments made via eftpos, Visa or Mastercard. American Express has also announced it will remove surcharging from the same date. Payment providers like MYOB now need to implement these changes across the payments ecosystem. The fees associated with online payments help support payment processing, as well as the technology, security and other services that support the payment experience. The change doesn't remove those costs; rather, it changes how businesses can recover them from customers. The RBA's reforms are also intended to reduce some of the underlying costs associated with accepting certain card payments. We're reviewing what that means for our pricing and will share more once our approach is confirmed. If you currently surcharge, it may be worth reviewing how payment costs are managed within your broader pricing and operating model. We'll share more practical guidance and scenarios in the coming weeks. You can also register for our upcoming webinar here. Please note: this is general information only, not legal or financial advice.
