30 Comments
- stephanieTOContributing User
Also adding support for this suggestion. I've reposted it here: Is there any work around for sending invoices and statements to separate email addresses? | MYOB Community hoping that it gets picked up by someone
- HDGExperienced Cover User
This would be ideal as we have emails for sales and for accounts and at present we have to keep tying in the address each time we change.
Can this be done for phone contacts as well. A drop down or another spot for additional phone numbers that you can name.
- bectangelContributing User
Totally agree. I have many clients that have separate invoice and statement email addresses. Need this function asap.
- jasminExperienced Cover User
Totally agree. I have many clients that have separate invoice and statement email addresses. Need this function asap.
- TraceoExperienced User
MYOB are you reading ? We need the function to set up an email for customer invoices and another email field just for customer statements. More and more companies require these two documents to be sent to different addresses.
Yes, we desparately need this feature
- Nev29User
IS THIS AN OPTION - MULTIPLE EMAIL FIELDS
- jasminExperienced Cover User
I also need 2 email addresses, one for invoices and one for statements, as they go to different adddresses for some of our bigger customers.
- Leah11Experienced Cover User
Could we please have the option for 2 seperate email address for invoices and for statements - alot of our customers require tax invoices to be sent to 1 email address into an automated invoice system and statements toi be sent to another email address
Many customers are requesting for the Statements and invoices to be sent to a different email address. We need this ability in MYOB Account Right urgently, because, it is taking too much time to send out invoices, as it needs to be done manually (Selecting the saved email address) and one statement after the other.
- Suzi_ByromContributing Cover User
Thanks for the tip Mikev. Yes we have an internal server and are using Office365, but this issue seems to have not only our IT Manager stumped but also the guys at Microsoft with whom he's been working with and noted that our issue has now been escalated up through 4 or 5 of their teams. All of which have said that this shouldn't be happening because our volumes are not actually that high even when with the multiple recipients included. They initially suggest it was an issue with MYOB however the reason we have multiple recipients is why we don't email directly from MYOB.
"This is an automated notice from Exchange Online Protection.
Your outbound spam filter policy is configured to notify you when a user is restricted for sending outbound spam. We've detected a high volume of outbound spam or other suspicious behavior from the user(s) listed below ....".
Our spam filter policy configuration was initially set to 100 emails per 24 hour period, so after the first few couple of times it was then increased to 1000 per 24/h so there was absolutely no way that we were anywhere near that cap but it's still triggered.
- MikevExperienced Cover User
Hi Suzi_Byrom re your email bouncing as spam if you put too many names in the to or bcc field. I wonder if you are using Office365 or Gmail. If you use an internal server then SPF & DKIM may solve this issue. :)
- BPCWAContributing Cover User
Adding my support to the request for additional emails.
Customers needing differentiation between Invoices, Statements, Quotes and more.
I feel sorry for people with a larger customer file, I'm wasting enough time on my relatively simple list.