28 Comments
- TomHerringtonContributing Cover User
Each year I need to advise my customers the days I will be closed for the Christmas New Year Break. My business is a freight delivery company with severl hundred customers. We deliver to 3 country towns in WA. 95% percent of my invoicing is done via email. I do add a message to the November invoices with the info but would like to be able to follow this up with another dedicated email message.
Was just looking for the same information. Hopefully we see something soon.
- PeterC1956Contributing Cover User
I totally agree - our customers are petrol stations such as BP, Caltex etc approx 1800 sites and to be able to send a bulk email to them rather than having to set up email groups in outlook and add in each customer would be such a time saver.
- KarentCover User
Would like to be able to send bulk emails at Christmas to let our customers know when we operate over xmas with out having to use outlook lists that we have to set up manually.
- Stephen_BlacktExperienced Partner
It's time to allow personalised Letters to be Emailed rather than using the mail merge to a Word document. Who uses snail mail these days? Email merge along with the Custom Fields & Custom Lists will allow us to contact various groups of Customers with a standard email message, this would be greatly improve our ability to carryout marketing & promotions of our business. eg a hairdresser who wishes to send a birthday message to their clients along with a invitation to have a glass of champagne when they have their next visit, or a motor mechanic who wishes to send a reminder about their clients next registration check or car service. etc etc
This function would set MYOB well above the rest of the bunch. The other software don't have any additional fields in their customer list to categorise the customer, let alone do any sort of mail/email merge.
Regards
Stephen Blacktop
MYOB Certified Consultant
Newcastle
Ph 02 4929 1496
- Shield-King1Experienced Cover User
I cannot believe there is no function to be able to email all customers a standard letter. Get your act together MYOB.
- fridge-sealCover User
ANother handy thing to have would be to e-mail all customers that have gone over account terms, similar to the mail merge but in an e-mail form.
We are trying to phase out posting of letters that takes time to get to customers and move to e-mails which are instant.
Please let m eknow if this is going to be in future releases.
- GDKSuper Partner
Hi fridge-seal
Have you looked at MYOB Add-on page ?
Also have a look at this support note Creating personalised letters and filter on "Overdue" field
- fridge-sealCover User
It is the e-mail functionality we were looking for, I can do the mailing letters but we do not wat to waste resources printing, stuffing envelopes and posting.
Thanks
- RKECExperienced Partner
Hi fridge-seal,
Check out ezyCollect - an MYOB Add-on (www.ezyCollect.com.au) that will let you do exactly what you need - i.e. send out reminder EMAILS on pre-defined schedule based on overdue accounts.
ezyCollect lets you setup an automatic reminder plan that includeds:
1) Emails
2) SMS
3) Letters - automatically posting via AUS Post
4) Fax
5) Print
If you need to speak to someone, call AJ on 0431 249 330.
- manningPartner
It would be great to be able to group email cards. For example I am going on holidays and want to let a clients suppliers that there wont be any account payments done until I return. It would be nice to tick on all suppliers and send the same email to each client through MYOB live.
- RKECExperienced Partner
Hi FandS (sorry, I could not find your first name),
If you ever need more functionlaity that the basic reminder letters in MYOB, I would suggest you check out the MYOB Addon - ezyCollect
Just as a heads up, we help business to better manage the receivables process. Let’s face it, reminding your customers about those unpaid invoices is a pretty onerous task. Think of the time spent on phone calls, emails, sending statements etc - costing you thousands of dollars each month.There has to be an easier way right? Well now there is, and it’s called ezyCollect
ezyCollect helps you get paid faster by connecting to your MYOB account and finding all your outstanding accounts receivable invoices. Within a few quick steps you’ll have a customised template that can be automatically emailed to clients who have not paid by the due date – just the thing to keep cash flowing into your coffers.
You can set reminders to go out just before the due date, right after and at intervals right up to the dreaded “Final Demand”. Let’s hope it doesn’t get to that though!
Sounds great so far, but what about those customers you need to keep sweet no matter what? ezyCollect has thought of that: you can prevent reminders being sent to particular contacts or for certain invoices.
Watch this video to see how ezyCollect integrates with MYOB - and if you have the time check out this Case Study that show you how one of our customers improved cash-flow by 50% in just the first 60 days of using ezyCollect.
Thanks - and if you have any questions or need to talk - please buzz AJ on 0431 249 330
- JosieMYOB Staff
Hi,
Would it be possible to have the option to email the many helpful "Letter" templates?
- Liam_MFormer StaffStatus changed:NewtoOpen
Thanks for your excellent suggestion. I can certainly see how the 'create personalised letters' function would be much more useful if the letters created could be emails. Could anyone who would like to see this feature in future updates, please cast there votes here.
- RBCExperienced Cover User
Can MYOB not add e-merge to their list like mailmerge?
If you have a letter to send to suppliers you have to go in indivudually
and attach the letter to outlook and then type in the email address.
It would save time to have e-merge.
With offices going paperless it sure would help.
Less fuss.
- RBCExperienced Cover User
Hi
Thanks for the link, but I am not refering to collection of money it is more in a general sense.
Change of email address, closing for christmas and things like that.
Thanks
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