Hi MYOB,
This is now about the 7th or 8th time I have brought this up over the last 6 years and still nothing. I am now in a position where I am being asked to recommend accouting packages and this is a major issue for my retail clients which is bringing MYOB to the bottom of recommendations.
Given the lengthy timeline on this request I think it is only fair to ask if you have any intention of ever fixing this. I think 6 years is more than enough time to have this as a consideration.
If you are not going to fix it then fair enough but at least we know where we stand and can move on.
I can stop wasting my time asking the same thing again and again and you can stop wasting your time with another non specific response.
FYI we are now taking on board more clients but this issue increases our staff costs considerably as all remittances must be done as a separate job on excel prior to payments. We are now having to take this into account when quoting the cost of using MYOB to our clients for supplier payments and needless to say we are being asked to look at other providers.
I look forward to hearing from you.
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