Nashy's avatar
Nashy
Cover User
12 years ago
Status:
Open

Forms: Remittance Advice - List credits line by line

I am new to MYOB, but very unhappy with how the software deals with credit notes on remittance advices.

When we pay Suppliers ( 100+ per month) we always have a mix of invoices to pay and credits to take. 

Whilst the system will take up the credits the Supplier is not getting the breakdown on the remit advice.

The remit advice needs to show invoices line by line and ALSO credits line by line. That way the Supplier knows exactly what the total amount represents. I have discussed this issue with 2 Live Chat consultants and both have no solutions, one even suggests to "hand write" the information. The remit is supposed to be emailed so that option is not professional enough for such a well known system. My previous software package of 20 years handled this simple accounting task perfectly. Keen for feedback and also a software enhancement quickly.

Given credit and invoices are entered the same way except with a negative value I am surprised this issue has not been resolved by other retailers paying suppliers years ago!

 

"Supplier Remittance Advice needs to list credits line by line!'

Banking
Purchases
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  • MMead's avatar
    MMead
    Cover User
    11 years ago

    I am with the other people here above.  It would be so, so much easier for my suppliers if they could see the credits that I have applied as lines on the remittance advice.  How hard can it be MYOB?  Every other accounting system I've used in the past has done so.

  • Pro-Active's avatar
    Pro-Active
    Cover User
    11 years ago

    Same here - I need to be able to show our suppliers where I have allocated their credits please!

     

  • junedyn's avatar
    junedyn
    User
    11 years ago

    I would like to add a ditto to the above request regarding showing credits on supplier remittance advice.

  • phx's avatar
    phx
    Cover User
    11 years ago

    hi MYOB

     

    can you please let credit note number to be shown on remittance advice automatically?

    each time now I have to manually type into the MEMO column the credit note number for each supplier 's payment

    it is a pain

     

    thank you

     

    • ASWatCR's avatar
      ASWatCR
      Partner
      11 years ago

      I agree and have voted for this idea.

       

      I also posted re more user friendly credit notes - use these words in the search field above to find it, sorry can't paste the link. Have a read and if you are interested vote for it.

  • Matthew_W's avatar
    Matthew_W
    MYOB Staff
    11 years ago
    Status changed:
    New
    to
    Open
    Hi Nashy, thank you for your feedback. Additional options for your remittance advice details are something that we are looking into to be added into a future update, it is not currently in production so I cannot offer an expected time frame on this. Kind Regards, Matthew - MYOB Client Support
  • LaraADS1's avatar
    LaraADS1
    Trusted Cover User
    11 years ago

    Can you please change the Remittances so that they show any Credits offset against invoices - rather than just the balance of the invoice when paid. 

  • Fiona2012's avatar
    Fiona2012
    Contributing Cover User
    11 years ago

    When we pay Suppliers ( 100+ per month) we always have a mix of invoices to pay and supplier "debit memos" which is how MYOB refers to negative purchases, called CREDITS by me, to apply to the invoices

    Whilst the system will take up the credits, the Supplier is not getting the breakdown on the remittance advice.

    The remittance advice needs to show invoices line by line and ALSO credits line by line. That way the Supplier knows exactly what the total amount represents. I have discussed this issue with 2 Live Chat consultants and both have no solutions, one even suggests to "hand write" the information, there is a 'pay cheques' option, or run a report on Supplier Payments History. Not ideal. please review MYOB!

     

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