I have probably commented on this thread before having just fixed another returned payment I would like to voice how ridiculous cumbersome it is to fix a rejected payment. The average user does not comprehend easily how to go about fixing the returned payment.
I urge MYOB to fix this in a hurry again there is a tone of posts and 160 votes. Surely we should have the ability to tick and reverse one payment so it comes back up in the Pay Super screen to be re-authorised. Having to fix the entire batch is ridicoulus.
I am a big fan of MYOB Pay super and of the MYOB product however the development team needs to start fixing some of these common sore points for the users on this idea page. Issues like this one discourage users from using these great features as they get frustrated not knowing how to resolve them easily and stop using these great features.
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