I think I have written on this post about 5 times over the 3 very long awaited years. 252 posts and still counting? - how many posts do we need to get this moved up the priority queue? When will this be resolved? Recently my client had to reverse out past payments for two bounced funds and it created an absolute mess in the client's file. First I had to find what employee out of 100 employees it related to resulting in a phone call to MYOB support and in what month it occurred it discovered it also imbalanced the bank reconciliations and made it impossible for us to present the G/L report balanced with reversals in and out of the superannuation liability control account - dogs breakfast. The accountant was confused, the client was even more confused and I lost some more hairs on this frustrating unresolved issue. I had to spend two hours fixing and reporting it to the accountant with not a great result for anyone. It is very hard to stomach billing client for two hours work of really nothing but a major software shortfall.
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