203 Comments
- KaterinaJatoddCover User
I agree with previouse comments, under manage payments, it would be a lot easier if you could show which ones have been reversed (as you can't authorise them once they have been reversed anyway)
- MandyWhite21Cover User
Not sure this was worth the effort of voting - this post is from 2014 originally...is MYOB actually actively doing something about this?????
- pldayeCover User
To prevent confusion and duplications in manage super payments it would make a lot of sense to me if they display the reversal or have the ability to remove it completely out of pay super.
- GEOFFSExperienced Partner
Yes, absolutely need to be able to hide reversed payments of super in Manage Payments. Would be even better if the wrong'un could be deleted in the first instance - and why not ? We are human, make mistakes sometimes, so deleting would be preferable (but only if not authorised, of course). Thanks.
- konmanosTrusted User
Since 2014 - This issue has been around and around, with little URGENCY from MYOB. It seems to me that MYOB - are telling you just that. Mind your own business and we will mind our own business. The errors that this has caused - with or without - any knoweldge cannot be recorded. It is a feature that should have been implemented - simialrly to the updates that occur to PayRoll from ATO etc. The feature requested is around PayRoll and rules and regulations that are mandatory to be correct/accurate and transactional down to the date/time. To have such a feature remain in error is not only - irresponsible by MYOB but also against the audit requirements that can be imposed on you by such agencies as the ATO etc. MYOB - it has been 4 years since this issue was raised and you have served no service or urgency to your customer base on such an important and costly item that has been missed. It should not be seen as a "Idea Exchange" but a "Mandatory Change" - as this costs businesses money and in some cases jobs, for a simple mistake that can be irrecoverable.. Get serious MYOB and place some URGENCY on features that are making your product COST your customers more money and TIME - complete opposite of what your software is supposed to be. My last post!!
- CherylC4870Cover User
The super fund is not flexible if you have made an error. Need to be able to delete payments allocated if you made an error. Needs more flexiblity
- BulimbaOSHCExperienced Cover User
Please come up with a feature to remove a pending authorisation of Pay Super. I've done it through another Clearing House and it is still showing as pending and sitting in bank reconciliations. Very annoying.
- ASparksTrusted Cover User
This really needs to be addressed - even the ability to change the memo so that "reversed" can be added. Surely not that difficult MYOB?
- KingsleyPartner
Just echo-ing everyone else's sentiments. Please MYOB - allow us to delete or hide incorrect super payments.
We just had a client authorise a super payment that was reversed in the payroll but was still showing in the super payments area. Very frustrating for both us and the client.
- SuusjeDawCover User
I have a Situation where the super was paid out of the wrong account in MYOB. Because thats where the money was.. MYOB took the money out of the account that did not have enough fundes in it, hence it bounced back. in order to fix it. There was no means to change the bank account at the top of the payment. Not even in doing the reversal..?? (So please change that).
So via Jnls that has been rectified.. It has now been repaid out of the correct account.. BUT when i go into Pay super and put that period in it shows up as if it has not been paid..??? Normally you enter a period that has been paid it will come up Blank. Not once you have done a reversal..??? ( CAN YOU PLEASE FIX THAT)
Kind Regards
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