203 Comments
- JannineSContributing Cover User
Yes please I would love to be able to delete an old payment request - which was an error and just keeps sitting in the list waiting for approval.
- AAW12Trusted Partner
After reversing a payment we didnt have a big enough limit for and splitting it in 2, we are stuck with an unauthorised payment sitting waiting for someone to accidently Authorise it.
It says its reveresed, if nothing else there should be a reversal entry next to it, so its obvious they cancel each other out.
Very dangerous!!
After reversing a Pay Super transaction it will remain on the Manage Payments window.
If you'd like the ability to delete or hide reversed Pay Super transactions, vote for this feature
- AngeWPartner
Also suggest that unauthorised Super payment be made available to be deleted. If there are sitting their pre-approval and have not been sent, it would be much easier to delete the batch to enable it to be re-done. At this stage it has not been sent anywhere for processing. THx!
- LynMannahCover User
Obviously users are getting ignored with this request from many years ago. Can't tell which ones are reversed and which ones are not. Really complicated way to record when one contribution is received back from the Super Fund. Pity you cannot just reverse the one contribution for the relevant employee rather than the whole batch.
- RawReeContributing Cover User
How about an option to change the description in Memo.
Would be great to be able to delete or hide pending authorisation that has been reversed.
- Gold_Class_AccPartner
We have been waiting for years for a substantial response to this issue
This is beeing treated as an additional feature.
If you read through the comments you will realise the potential danger for the accidental ovepayments of large some of money,
is not a feature request, but rather that a bug fix is needed.
MYOB please treat this as an urgent bug fix before someone looses a lot of money
- Geoff_ColwillExperienced Partner
This suggestion MUST be posted into MYOBs hall of Shame!
We have been asking for this bug to be fixed since 2014
with no clear explanation for why not fixed???
After 5 years on constructive feedback and requests from 400+ partners it seems unbelievable!!!
It would appear that the only way to gain their attention is to log the client losses from overpaid super
and to start a class action to recover these losses from myob
Is this not reasonable given the extraordinary circumstances?
What do you others think/feel?
Geoffrey
- CloudMindAccUltimate Partner
Geoff_Colwill 100% with you on this one come MYOB! This in my opinion is the most important function that needs to be fixed in the software and frankly I cannot understand why it is so hard to make the status “reversed” or hide the reversal (like you can hide a bank feed) so users don’t duplicate the payment. I had one client that overpaid the funds by over $20k! The time spent trying to get back the overpayments was unnecessary. The fact that this post is commented on weekly, voted 400 times and been around since 2014 is so frustrating. I am not sure why MYOB can’t understand how important it is to fix this bug. Fix it please
Please fix this ASAP!
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