203 Comments
- AllBuildingCover User
PaySuper Manage Payments - Ability to reverse partial contributions from a payment (eg. five employees paid in a contribution and one employee contribution returned at a later date). Much less confusing to be able to reverse the individuals contribution only. Reversing the entire contribution is not an accurate reflection of what has in fact taken place which means MYOB are essentially asking us to disregard the data we have before us??
PaySuper - delete or hide reversed paysuper payments
Totally argree with feedback already given;
"...it would be good to be able to remove unprocessed payments (which may be there due to error) so that they are not accidently "processed" at a later date. Even if it came up with "deleted" next to it instead of awaiting approval."
This is an urgent area that needs addressing
Please allow Super to be shifted from undeposited funds to Cheque account.
- BekPCover User
It seems strange that a reversed transaction would remain in the Manage Payments window in Pending Authorisation status.
Can you please include the ability to delete or hide the reversed tranaction- or at the very least change the status to Reversed.
Thanks so much.
Why is this issue not being addressed by MYOB?
We have wasted a LOT of time trying to fix superannuation discrepancies that have occurred after reversing and re-doing an employees pay.
May have to look at migrating to another accounting program in the future if we continue to have headaches with MYOB and STP reporting.
- WebeziCover User
I have a contribution that shows in Manage Payments as completed, however the funds were returned to our account 7 days after clearing.
I reversed the transaction, but it would be great to be able to remove the returned contribution from my screen to prevent any confusion. The status never changed from completed, so anyone else looking at this screen wouldn't know why the payment had been made twice without looking into it further.
- JojoArrowContributing Cover User
It would be great if I was able to delete a duplicate Superannuation Payment from Manage Payments window.
If there is a way to do it and I just can't work it out can you please let me know.
- SinclairExperienced Cover User
Seems to be an accident waiting to happen, a transaction sitting there for approval when the transaction doesnt exist. With no way to fix an error? 6 years seems a long time for MYOB to be thinking of a fix for this issue.
- JojoArrowContributing Cover User
Accident has happened now I have to get in touch with all of the super companies to request refund. What a nightmare for first day back in the new year! !
Definately need to get this sorted. Makes no sense to have them sitting there in the manage payments screen.
- Accounts12341Experienced User
Noticed that this request was originally made in 2014.
Since it's now 2020, I'm guessing we're not getting the ability to hide or delete partially processed payments??
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