Cards: Set a default Invoice Delivery Status (system wide)

Googled again today in frustration, only to find my own thread...

Thank you for the suggestion, David, but to clarify, for whomever it may concern, we don't want to make changes to all our existing customer cards – we have already set them all up with the correct Invoice Delivery methods when they were created.

Our annoyance is that every time we do create a new customer card, we must change the Invoice Delivery method from To Be Printed to To Be Emailed. All the other information is entered into the Profile tab, but then we must click on the Selling Details tab, click the Invoice Delivery dropdown box, and select To Be Emailed. Every time, for every new customer.

I understand some businesses have a mixture of invoice delivery methods, and we too occasionally have customers who don’t use email. But it would make sense to me if each business could set the defaults of new customer cards to suit them. Business who predominantly print invoices could keep the default pre-selection for their new customer cards as To Be Printed, and those who predominantly email invoices could set the field pre-set to To Be Emailed. Nobody would be disadvantaged by this.

For 15+ years now, we have had to be changing this field on all new customer cards. Twelve years ago, I first posted this thread, and we had been already predominantly using email long enough to be frustrated by this; I’m just astounded that in 2024, MYOB still defaults to printing invoices. MYOB has fossilised while the world moves on.

If this change has actually happened, and we just missed it, I’d love to know, thanks.