I have a client that quite often gets the message that the session has expired due to inactivity. While I (the bookeeper) am there, the file is always in use, so I rarely see this message.
The client would LOVE to be able to turn this function OFF. (they would then take full responsibility for the 'protection' of their file)
There has been more than one occasion when they have gone to MYOB, spent -in some cases condierable-time entering an invoice for a customer at the counter, on the phone or producing a quote, only to have the system say (at the END of the entry) that the session has expired, and having to re-enter all the information.
"Your session has expired"
Thankyou.
