I was wandering if there is anyway you could create a payment received receipt with MYOB live? I can create an invoice but it doesn't say Amount Paid when printed.
There are quotes and invoices available in MYOB Essentials but no receipt option?? Are you serious MYOB?
I can see that this query has been brought up over and over, and in 2017 MYOB actually said it was a feature that would be coming soon, but 3 years later it still hasn't been implemented.
Why is this simple feature not implemented yet, and when will it be (heaven forbid we also ask it to be an automated feature!!)?
It seem ridiculous that the suggestion has been acknowledged by MYOB, but yet still, as per the advice I received today, "Currently MYOB has not been provided with an ETA from the developers on when this will be implemented into the software".
It makes our businesses look incredibly unprofessional when we can't issue customer receipts for payments they make.
The only solution MYOB can offer currently is to reissue the invoice when a payment is made to show the amount paid/still outstanding (well derrrrr). But sometimes a customer will put down several payments for a single invoice (deposits for example), and it is common courtesy to be able to provide a receipt for each payment made. Issuing an invoice every time an amount is paid just makes things messy, especially for tracking purposes for both myself and the customer.
Come on MYOB, what are we paying for exactly? Other accounting systems have this super-simple feature, why wouldn't you?