I was wandering if there is anyway you could create a payment received receipt with MYOB live? I can create an invoice but it doesn't say Amount Paid when printed.
This question has been posted a long time ago, with the status being 'Coming Soon'. Is this feature going to be implemented? It's now 2019 and it would be great to provide clients a receipt.
Just wondering when the receipt once an invoice has been paid is coming, as the post before me says it's coming soon... that was in 2017!
There doesn't seem to be a receipt button once i've taken a payment... I have to send the whole invoice and that looks confusing to the customer as it's not clear.
This is unbelievable. Is there anyone out there monitoring this thread. MYOB essentials has so many issues and none of them seem to be getting addressed. Frankly I'm over it! Will someone give us all the courtesy of answering when will receipts be available?
November 2017 MYOB commented that this ability was coming within weeks - still waiting. Xero is looking better and better these days.
For the love of god, can we PLEASE get the ability to email a receipt to the customer once their payment has been reconciled with the bank feed? It is so frustrating, especially when you have customers who partially pay, or are paying their bill off. It becomes really hard for the customer to see what amount they paid on a particular date - and when they start to dispute (or lie!) that they've made payments, it becomes very messy to try and prove what payments they have made.
YES. +1.
A lot of our time is reformatting and writing our OWN payment receipts.
Printing a PDF from a web interface looks very unprofessional, with buttons 'delete', menus and even bank account details in either the Payment History or Payment information windows. We end up writing a 'letter' and emailing every time, costing lots of time.
Looking at this issue, MYOB said they would implement this feature in November 2017. It has been almost 3 years. It is now June 2020 and I would have thought this was an easy task to implement (by the way I would have thought this was not a 'feature' but an 'essential').
Yes - The inability to create a receipt is very frustrating. Not to mention, we are supposed to provide a receipt of payment to a customer once they have paid
For an otherwise fantastic accounting system, MYOB, where are your receipts?!
We are a trade business, and have quotes and invoices available in our MYOB Essentials... and no receipt option. The best we can do is send them another copy of their existing invoice with a nil balance. Doesn't look too professional.
There are a few other posts out there that had the same idea, the postings and comments I saw were from 2011 and 2012 so obviously we have all needed this for some time. There was a comment from MYOB in 2017 that a receipts function was just weeks away! Well... perhaps it got shot down way back when, as we don't have this option three years later.
MYOB, are you listening? We, your customers, need a receipts function!! We need it with the option of automatic emailing to the client when they pay their invoice and we match it to their invoice. We also need the option of an automated nice Thank You message included when the receipt is sent.
As a Charity we have a real need to send receipts to people who make donations, sadly it is missing.
I completely agree with the people requesting a receipt function. I often have to send receipts to customers, and it doesn't look professional when I have to make one up in a Word document. Not to mention time consuming.
Very confusing why MYOB has obviously seen similar comments to this one, even making the promise of the receipt option coming (years ago!), but still NOTHING!! Why even bother having this page set up for ideas/suggestions from the people who actually use/test the program (and pay for it!), and then not acknowledge us, or make the amendments we so obviously, desperately want/need?!?!
coming soon 2012!! Can this please be added.
Hello……
Still waiting for a response
Wow...this still hasn't been done! We still cannot send receipts to our clients...yes I agree...Xero is looking much better at the moment, as also, we still don't have ING bank feeds either (see this post from 2013!!!) MYOB - come on...listen to your customers...
Can you please include an 'email a receipt' function to MYOB Essentials.
