Hi everyone - after a very exasperating phone call with MYOB - it seems that this forum (regardless of the number of votes!) will not prompt MYOB to make any software changes. so to all 102 of you that have voted that this needs to change.... time to hit the ideas exchange - and hit it hard! go to https://community.myob.com/t5/MYOB-Essentials-Idea-Exchange/idb-p/EssentialsIdeas and search "statement date" scroll down until you find it.... keep going .... it's a long way down. And vote and write comments - lets get MYOB working on it.
- TektiteExperienced User
It would be great to be able to change the date on customer's statements. At the moment I am having a problem where the customer's statement for May is including invoices for the beginning of June. The delay in sending the statement was due to the Queen's birthday holiday weekend. I had some urgent invoices to do for the client and later on sent out the monthly statements, not realising that this problem would arise.
This is absolutely ridiculous. For the amount you charge per month MYOB we should be able to change the date range in Customer Statements. This is a necessity for every **bleep** business. A lot of end of month dates fall on either a Saturday or a Sunday. It could be done on your previous desktop versions why can't it be done on this! So regretting upgrading to your online version it has so many less features and the amount of cut outs I have is bad as well.
I just switched from Account Right to Essentials. Sort of regret doing that now with this option not available. All of my customers require monthly statements.
Come on MYOB - there have been people asking for (I'd consider begging!) the ability to choose dates for statements for over 3 years and still this can't be done... why? I could do it in my old (really old) version of Account Edge Basic!
When will this be a priority?
- ScottTeenaCover User
Myob, is there any progress with having the ability ot select a date range for statements?
- TaliaGRLCover User
Please can you add a date in the Statements page in Essentials so we can choose what date we want to print statements from!!!
- 2BBSPartner
Being able to select a date range for Customer Statements is a necessity for most if not all businesses. MYOB can you please look at adding this feature to MYOB Essentials.
- Sandra_MYOBCover User
Being able to select the dates for customer statements is absolutely critical in our area of business. This should be a high priority for inclusion in Essentials.
- MaHarCover User
I have changed from Quickbooks and find the inability to customise the dates of Statements in MYOB Essentials really frustrating.
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