It would be great if you could add a statement date range / selection in MYOB Essential, essentially it is essential to be able to have this function!
Definitely need options for the current statement view and date selection options in Essential - Accounting Plus has options so would be great to see essentials with some!
- Come on MYOB team... this is a basic item that the competing products do easily. It can take a few days to get all invoices created and completed at month end. I can manually date those for the last day of any given month. It is only logical to be able to produce a statement for our customers dated the same and embarrasing that I have to explain to our customers that we cannot do that. I have a request from a customer right now on 7th of Dec asking for a statement of activity to 30th Nov. They don't want to see any of early December's activity mixed up in it. Please get onto a fix for this.
- LizzycarebearContributing Cover User
I would like to vote that MYOB Essentials allows its users the options of Sending Customer Statements on request for specific periods and to include both paid and unpaid - overdue balances. This is a sure request or else we may have to move to Xero. This is not good.
AND WHAT ABOUT REMITTANCES. WE HAVE BEEN ASKING FOR DECADES. IN TODAYS TECHNOLOGY THIS CANT BE DIFFICULT. ARE YOU HAVING FINANCIAL PROBLEMS OR JUST BONE IDLE
I would like to vote that MYOB Essentials allows its users the options of Sending Customer Statements on request for specific periods and to include both paid and unpaid - overdue balances. This is a sure request or else we may have to move to Xero. This is not good.
Can you please add a statement date range so we can print and send our customer specifics?
OMG... this issue was raised in 2015. MYOB still haven't reslove it. If Xero can do from day 1, how hard is it for MYOB?
MYOB, please respond.
Customers are requesting Statements from say 1st January to today's date. It is rather embarrassing when you have to tell the Customer that MYOB Essentials does not have that facility.
- LizzycarebearContributing Cover User
Very annoying not being able to get a statement for a certain date. We have a big international corporation wanting back dated statements sent to a auditing company and for this reason it needs to come direct from us. Is there no way to view historic statements sent to the customer
Settling invoicing and payment disputes with customers requires an activity statement so customers can see their previous payments as well as outstanding invoices. Although available in "Sales History", not being able to provide customers with this clear information often confuses them and potentially escalates the dispute. MYOB not offering anything other than current outstandings or current activity is a negative attribute of the MYOB Essentials package in my view. This could be easily provided as "statements" and "sales history" are already in the system.
Please assist us by providing a tool which makes running our businesses easier by providing greater clarity to our customers.
Thank you in anticipation
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