On existing invoices, it would be nice to be able to see the primary contact and their phone number on the invoice screen.
If i'm to look at overdue invoices, click on a particular invoice that...
Hi
While waiting for essentials will address how to record contact with aging debtors, in the meantime I record phone numbers, conversations, dates of re-sent invoices etc in the notes box on the actual invoice. (You would have to cut to re-send to a customer, then paste back - or maybe you would like them to see a trail of chasing up!)
Just a suggestion
Jill