MYOB Essentials must be updated to include management of long service leave entitlements.
Managing accrued entitlements for employees in a reliable and robust system is an essential part of payroll. An accounting system which does not manage all leave entitlements is grossly inadequate.
The only alternative solution offered is to record long service leave entitlements data in an Excel spreadsheet. I feel this is a cumbersome and inaccurate method and falls very short of best business practice.
I think the advertising for MYOB Essentials has been misleading and disingenuous. My business converted to MYOB Essentials as it was advertised as offering full payroll functions, however, this is not the case. I have complained directly to MYOB regarding this issue, both verbally and in writing. This has been met with indifference. I have since lodged a complaint with the Office of Fair Trading Queensland; this is pending.
Management, and potential mis-management, of leave entitlements has significant implications for employees earnings and, in turn, revenue for the ATO; thus, I have sent a letter to the ATO to inform them of this issue as they are a relevant stakeholder.
The function for managing long service leave entitlements already exists in MYOB AccountRight. It should be a fairly simple task to make this available in MYOB Essentials too. I would appreciate it if this could be resolved as soon as possible.
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