JuanitaMorgan's avatar
Contributing Cover User
8 years ago

Setup: Copy business (to set up new business)

Hi there


I recently discovered that the client MYOB Essentials subscription was added to my my.MYOB login and was not separate. The client didin't want to receive any emails, which is why i signed the client up, but then it got added to my.MYOB account and now shows as my business name which is wrong.


As i now have to cancel that subscription and do a new one, i am unable to export anything, so i will have to manually add everything in.


Then i find out that to invite an advisor (bookkeeper), they have to be on the partner program, which i am not yet, so now i have to go through all of that, which was not explained to me when i spoke to a customer service. This is very frustrating.


Need to be able to export all info into a new subscription to save time instead of manually doing it.



"Copy entire company file to a new one in MYOB Essentials"

1 Comment

  • Status changed:

    Thank you for the idea. Unfortunately, this request has had no support from the community since it was submitted, so we are moving this idea to the Archived status. For more information on Idea Statuses, please read this article: Changes to our Idea Exchange pages