H-TS's avatar
H-TS
Trusted User
8 months ago
Status:
Done

Stop Inactivity Signout from moving the MYOB window off the bottom of my monitor

I'm not sure if it's only because I have multiple monitors but the inactivity signout moves my MYOB off screen and I have to move it back on screen before before I can sign back in. 

 

 

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3 Comments

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    8 months ago
    Status changed:
    New
    to
    In Progress

    Hey H-TS

    Thank you for taking the time to share. Based on the feedback we've received this morning we've temporarily disabled the inactivity timeout for AccountRight while we investigate further. Unsure if this is related to the inactivity change or not, so will update you as soon as I have more information. 

    Let me know if you have any further questions!

  • AmandaMYOB's avatar
    AmandaMYOB
    MYOB Moderator
    7 months ago
    Status changed:
    In Progress
    to
    Done

    Hey H-TS

    We've consulted with the ATO and have been able to agree that AccountRight Desktop can be excluded from the 30 minute inactivity lock requirement. This feature has now been removed from the desktop app.

  • H-TS's avatar
    H-TS
    Trusted User
    8 months ago

    I can't seem to edit my original post, but signing in again moves the main MYOB window back to the right place, but I still have to move the are you still there popup before I can choose any options.