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- tony_mitchellContributing Partner
process seems to start when initiating STP in Accountright when directed to the Essential software
- Komal_SMYOB Moderator
Hi tony_mitchell
If you're using AccountRight, this error can occur if the branch number for ABN in the Setup>>Company Information is incorrect. Please check if it's correct and if yes, send us your ABN and screenshot of the company information window by Private Message so we can investigate further.