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September 2021
September 2021
Hi
I accidently reconciled one of the credit cards accounts on 30.11.2021. The actual reconciled dated should have been 30.11.2020. I have tried unreconciling the transactions to their original date of transaction ( they were from mid October to November 2020) but the reconciled transactions ( that were reconciled on 30.11.2021) does not come up. Every time I print the reconciliation report, it comes up in the reconciliation report. How do I fix this and reconcile it on 30.11.2020?
Thank you.
Solved! Go to Solution.
September 2021
September 2021
Thanks for your post. Can you clarify if you have undone the incorrect bank reconciliation in the Reconcile Accounts window>>click Undo Reconciliation? If not, you will need to undo that reconciliation: Undo bank rec
If you have undone the reconciliation can you please send a screenshot of the Reconcile Accounts window. Make sure any sensitive information is removed from screenshots prior to posting on the forum.
Please let me know how you go with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
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September 2021
September 2021
Hi Tracey
Yes I have done the undo reconciliaition. Please see the snip below.
I have done Undo Reconciliation till october 2020, but the transactions that are showing in the reconciliation report as reconciled on 30/11/2021 does not appear.
If you see on the Reconcile Account snapshot, after the transaction from 09/10/2020, it straight goes to 1/11/2020.
Thank you
Sushil
September 2021
September 2021
Thanks for confirming that for me. Can I get you to perform these steps:
Please let me know how you go with this.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Cheers,
Tracey
Previously @bungy15
MYOB Community Support
Online Help| Forum Search| my.MYOB| Download Page
Did my answer help?
Mark it as a SolutionHelpful? Leave a to tell others