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Share your ideas for improving the new AccountRight. Vote on ideas and discuss them with the MYOB product development team.

Product Ideas

Online Emailing: Viewing content/message of ALL Emails sent

Contributing Cover User

6Posts

181Kudos

0Solutions

6 Posts
Contributing Cover User
New
New

It would be great if either

(a) we could see the message content of ALL emails, including statements

OR

(b) we could choose which emails to send directly from AccountRight and which not to send. e.g send Invoices but not Statements.

 

reason - had a customer balk at comments in a Statement email which was amended just for them, as they were seriously overdue, but we cannot see the message - therefore it would be good to either be able to see it, or choose not to send specified email types (and this choice would inlcude a breakdown of the Sales and Purchase email types e.g send Invoices but maybe not send Quotes).

 

"Emailing"

61 Comments
Princess_R
MYOB Moderator
2,529 Posts
MYOB Moderator

Hi @mmArborist,

 

Thank you for your suggestions. First, we'd like to extend you a warm welcome to the community forum. We hope you find it a valuable resource.

 

We understand that this feature will be a great help for you to monitor and be able to keep track of each invoice or statement sent to your customers. We appreciate you posting your suggestions and feedback regarding the system's features and functions. We also think that it would be a great idea to have this feature in future software updates. We'll make sure to pass on your feedback to the relevant team. We also encourage everyone here in the community forum to vote for this idea for our developers' review and consideration.

 

Cheers,

Princess