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This has been fixed in Service Pack 4. You can install this via the Help>Update menu in AccountRight. To set the right packing slip go to Print Invoices, select Advanced filters and choose the custom Packing slip form you want to use. This will then be used by default. If you are using the option to Print Invoices and Packing slips at the same time then do the steps above before printing invoices. Hope this helps, thanks for the feedback.