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Payslips not sending to yahoo email addresses
I ran payroll as normal on Monday and sent the payslips out via email like I normally do. Yesterday I received emails from Microsoft Outlook for each of our employees who use an email address ending in yahoo.co.nz or yahoo.com, advising that each email was undeliverable. I did nothing different to normal. These employees have been with us for months/years and I've not had this problem with them before. What has changed to cause this, and how do I fix this? I went to attach the diagnostic information contained in the email from Microsoft Outlook, however it contains employee email addresses that I didn't want to put on here. I use MYOB Payroll 2023.1.Solved196Views0likes2CommentsPaying Annual Leave after Parental Leave
Hi I am using MYOB Payroll 2024.1 - for NZ Payroll. I have an employee who took 12 months of parental leave, and six months after returning to work she wishes to take some annual leave, of which was accrued and became annual leave whilst she was on parental leave. For clarity when she went on parental leave she had no annual leave owing to her, and some accrued (which turned into annual leave owing on her anniversary date whilst she was on parental leave). I understand that any annual leave accrued whilst on parental leave gets paid out using the AWE for the 12 months immediately before the annual leave is taken. I have tried using this support note (https://enterprise-support.myob.com/suppr/setting-up-an-employee-on-parental-leave-and-payin#expand-2Payingannualleaveupontheirreturn) to process the annual leave in the above mentioned situation. I am able to follow the instructions right up to selecting the option to "Use Average Weekly Pay". I am able to select this, however when I do so this still calculates Average Weekly Pay based on the past 4 weeks, rather than the past 52 weeks as required by NZ legislation in this situation. How do I override the 4 weeks so that it calculates the Average Weekly Pay over 52 weeks? I apologize if this has been asked on another post, I tried searching for relevant posts, but the only one I found was from 2-3 years ago and whilst it didn't appear to have a complete solution the replies have been closed. Thanks in advance, Gemma2Views0likes0CommentsDeleting or changing the recurring General Journal entries
Hi, I use MYOB AccountRight and I have created a few general journal templates for future processing and saved them as recurring. I have set them up as quarterly journals to post and they do not post automatically. How can I go back into the the recurring journal so that I can make any one of the following changes; Change the amount to be posted Change the Frequency Change the description to be more meaningful Change it to post automatically and for a set period of time Change who it is assigned to Delete the recurring transaction if they are no longer relevant. I can't find how I can access these after they are created so that I can make any changes in either the desktop version or the online version. Margaret1View0likes0CommentsCSV bank statement to QIF or OFX
Why doesn't MYOB accept CSV like Quickbooks? As our bank doesn't offer QIF or OFX only CSV how do we get it into MYOB. We don't want to spend more money on downloading software to enable MYOB to do something that other accounting software like Quickbooks already does, even if the CSV file takes a couple of tweaks as opposed to entering it all manually. MYOB could build a simple macro to check the file before it imports it to ensure it aligns. Is this something you are going to offer? Also see this post that someone else made "Which application do people use to reliably convert csv to qif or ofx fifiles to import bank files into MYOB? Don't really want to download dodgey software. Would be really nice if MYOB changed the process so csv files could be accepted!"2Views0likes1Comment