As discussed we have tested MYOB as our accounting software, however it is not suitable for our business requirements in it’s current form. This is mainly due to the restrictive way in which customer orders are handled.
We currently use (another) accounting software, and this allows us to handle customer orders with the flexibility we require. Issues are as follows:
We currently receive orders from customers on a single purchase order document. These PO’s generally have multiple different line items for different part numbers, and usually some of these line items are due for delivery on different days. We also sometimes get multiple line items for the same part number, with different quantities due on different dates. Currently with Attache we can book all line items into the system with their individual delivery dates under a single purchase order. MYOB does not allow this, as it restricts any single purchase order to a single delivery date.
Also our actual delivery dates do not always line up with the original scheduled dates, due to customers changing their requirements and production issues. With attache we can ship any number of parts from any number of line items on the same PO, and it simply issues an invoice for what we have sent and retains anything we have not yet shipped as open orders. When we then ship the next batch of parts on that same PO attache issues a new invoice with a new invoice number for all the parts on that second shipment. Again there are multiple floors with how MYOB handles this, especially the fact that if parts are placed on back order the second invoice which is issued by MYOB uses the same invoice number as the first one.
Could you please run this by your contacts at MYOB to see if they can change the programming to allow this flexibility, otherwise it will be better for us to stick with Attache.