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matched transactions still showing as unallocated
Recently set up (end of Jan) bank feeds thinking it will save me time...what a joke! Transactions have been allocated automatically to the correct invoice but when I go into the bank transactions screen they show as unallocated. When I try and search for the invoice to allocate them to of course I cannot find it because that payment has been allocated to that invoice! I have tried going in - via opening another myob screen- deleting the matched transactions and then allocating it in the bank transaction screen. It shows up as successfully matched then when I refresh the page the transaction is unallocated and the invoice can longer be found as the payment has been matched to it. How can we rectify this problem...what is going on?154Views0likes5CommentsMyob issue
We are currently attempting to solve a problem by adjusting the prices for one purchase from supplier, but whenever I try to save the document, I receive a message prompting me to restart the program The same situation occurs if some of my colleagues attempt to make any changes. Balance payment was made on 15/03/2024 and we are not able to change the price from USD to AUD to match payments and close the transaction. The deposit was applied on 29/02/2024 We're in need of assistance to resolve this issue. Thank you in advance for your assistance in this matter.1View0likes0CommentsPayroll not recording PAYE or KS liabilities
Since moving from Essentials to MYOB Business during Nov 2023 our MYOB pay runs no longer automatically transfer the PAYE or Kiwisaver/ESCT liabilities to their appropriate codes and this produces inaccurate figures in our Balance Sheet for 31.3.2024. Have I overlooked doing something with the new system or does this transfer now need to be done manually? I sure hope not. Hope someone can help real soon so I can complete our annual accounts. Thanks7Views0likes2CommentsMYOB Account Transactions Accrual Report Double Up on Inventory Balance
Hi There, We've just ran an Account Transactions Accrual report in MYOB for our inventory items and have noticed that the value of our stock has doubled up/showing twice in the report. Once when the item is 'received' in and then again when it has been converted to a 'bill'. Could you please confirm why this happens and how to fix? We believe that due to this it is doubling the value of our inventory in our balance sheet for these particular items. Please note that when we run a general ledger report on this account the credits & debits balance. Kind Regards, Ruby3Views0likes0Comments