Invoice / Stock Issue
Hi there, MYOB ADVANCED We have processed an invoice that has been finalised through to the debtors account however the Inventory Issue in the background is still *Balanced*. There is ...
Forum Discussion
Hi Bridie,
Thanks for getting back to me, appreciate your feedback.
I have manually entered 2 items into the system to finalise the "stock issue".
I have then gone back into the inventory card and its still showing 1 item in stock. However its also showing
On Hand 0.00 EACH, Available 0.00, EACH, Available for Shipping 0.00 EACH, Available for Issue 0.00 EACH. therefore i am not able to manually adjust it back to 0.00.
I have also looked into the Inventory Allocation Details report as mentioned in your message and there doesnt seem to be anything allocated to this stock item.
I am not sure how the inventory card can be showing 1 in stock however its also showing - On Hand 0.00 EACH, Available 0.00, EACH, Available for Shipping 0.00 EACH, Available for Issue 0.00 EACH.
Its an old product that we are wanting to *inactivate* however as its still showing 1 in stock its causing me a litte greif :(
B
Hi Belinda,
Thank you for your reply,
Would you mind sending an email through to businesssupport@myob.com that contains the details of your issue?
This way the support team can create a copy of your site and do some testing to figure out how to help you wiht this one.
Please if you can add screenshots and any information you think might be useful to assist the team