cant export report to excel

[Karleigh]

Ive been having issues for weeks, i cant export any reports to an excel file. it started out of no where. 

this is the diagnostics log:

[Earl_HD]

Hi @Karleigh,

Thanks for your post, and welcome to the Community Forum! Based on the error log, it appears that you're encountering a Microsoft.Office.Interop.Excel._Application error while connecting to Microsoft applications. Typically, this error indicates a mismatch in the reported Excel version when AccountRight requests information, leading to communication issues and errors between the programs.
 

This issue can arise when multiple versions of Office/Excel have been installed on the computer, leaving behind residual components or values. You can resolve this error by taking one of the following actions:

      *     Quick repair office. (any missing files should be added back)

• Check/Fix Registry Keys (this step can only be completed by an IT professional as this is an environmental issue with windows having missing or incorrect information). Reference link as an example for Outlook is :https://webmakers.co.nz/interface-not-registered-exception-from-hresult-0x80040155-microsoft-office-...

Feel free to post again, we're happy to help!

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Regards,
Earl