Pricing error on AUto-build report

Lav8
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Re: Pricing error on AUto-build report

Hi @Leneth_A ,

 

I have check again the error. It still not resolved.

 

 

 

Regards,

Lav Patel

Screenshot 2023-11-15 074734.png
Earl_HD
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Re: Pricing error on AUto-build report

Hi @Lav8,

Thank you for getting in touch, and I apologize for the delay in my response. After reviewing the case, it appears that we can address the issue by running an online script on your file. To minimize disruption, I'll schedule the script for after 6pm (Sydney Time, AEST) when the Company File is not in use. We will keep you updated on the progress. If you have any further questions or concerns, please feel free to let us know.

Regards,
Earl

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Earl_HD
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Re: Pricing error on AUto-build report

Hi @Lav8,

I would like to check if you're still having this issue? If so, feel free to post again and one of us will be happy to assist you.

Regards,
Earl

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Lav8
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Re: Pricing error on AUto-build report

HI @Leneth_A ,

 

Still same. No change.

 

 

Regards,

Lav

Screenshot 2023-11-21 073247.png
Leneth_A
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Accepted Solution Solved

Re: Pricing error on AUto-build report

Hi @Lav8
 
Apologies for any inconvenience this may have caused you. We thank you for your patience and understanding. 
 
To further investigate your concern, I will be sending a private message to you requesting the necessary details. To access it, click on your forum display picture in the top right-hand corner of your screen, and then select the envelope icon that appears. 
 
 
Please let me know if you need further help. 
 
Cheers,   
Leneth

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Lav8
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Re: Pricing error on AUto-build report

Hi @Leneth_A ,

 

Apology in delay.

 

Issue with pricing is fixed now.

 

Thank you for helping us out.

 

Regards,

Lav Patel

Screenshot 2023-11-22 140512.png
Leneth_A
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Re: Pricing error on AUto-build report

Hi @Lav8,

 

You're most welcome. I appreciate your patience, and I'm glad to hear that the issue is now resolved. Thank you for marking the post as an accepted solution. If you ever have more questions or encounter further issues, don't hesitate to start a new post. Our moderators will be happy to assist. We'll close this thread for now. Have a great day!

 


Cheers,  
Leneth

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