Superfund details invalid when accepted previously

[SelectMech1]

Good Morning

I have just gone to pay my super and a fund that I have been paying to for the last 5 years is now showing as invalid

AMP SuperLeader Plan

SPIN/USI: AMP0278AU/AMP0278AU 

Can you please be advised when this will be rectified as the wait time for MYOB by phone is 48 minutes.

Thank you

Kristy

[Melisa_D · Accepted solution]

Hi @SelectMech1, 

Thank you for your post. I'm happy to take a look into this for you, can you please send me a private message with your product serial number and the superfunds ABN. 

[SelectMech1]

Thanks Melisa

I believe this has been rectified as the fund has changed their name.

Thank you :-)

Kristy

[Phil_123]

Hi Have the same problem, all ok until this week?

regards

Phil

[KaceyT]

Hello,

I am having the same problem when selecting this super fund.

What should I do to rectify this?

Thank you,

KaceyT

[Melisa_D]

Hi @Phil_123, @KaceyT, 

Thanks for your posts. It looks like there has been a name change with AMP superannuation fund, if your unsure I would recommend contacting the super fund and checking. There is also information available on this on their website.

Our MYOB Super fund list has a list of all the current super funds available. 

[SelectMech1]

Hi Kacey

The fund has changed their name to Signature Super.

[KaceyT]

Thank you all for your help.

[JOberg]

I had the same issue but the fund for us was NOT signature super.

The easiest way to find out the new fund your employee is on is to go to https://secure.amp.com.au/ddc/public/ui/choiceoffund/ and type in the employee's member number

[karenmac]

Hi 

I also have exprienced the same as the other customer, I have been told an empoyee's superfund is invalid. this is also a AMP fund. I entered a new identifer amp # 0195au but still cant process.