October Online Activity Statement - not correct

[JackieW]

My client lodges her IAS monthly online.  October's does not balance with the Gross Wages amount as show on Payroll Register Summary Report.   We have worked out the amount relates to Back Pay.   The payroll category "Back Pay" had Gross Wages selected for STP reporting however it isn't picking it up in the Online Activity Statement.  How do we solve this problem please?

[Tracey_H · Accepted solution]

Hi @JackieW 

Thanks for your post. Activity statement fields are populated according to the tax codes/payroll categories selected for those fields. From what you're describing it sounds like Back Pay hasn't been selected in the W1 field. 

In the online BAS window click on Settings>>Set up activity statement fields and select Back Pay. Then open the statement in progress and click on Update from ledger to refresh that statement.

Please let me know if you need further help.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.