Reports between desktop and web browser

[Seabreese]

Reports between desktop and web browser are different - which report are correct

[MW_Allie]

Yes, just came across this with a GL report.  Web Browser does not align whereas desktop version does (and total is different).  Why is this?

[SamaraM]

Hi @Seabreese and @MW_Allie 

Sorry to see that no one has replied to you yet.

When you mention the difference in figures on both reports, are we both talking about the General Ledger report? And is it the account linked as the Inventory Asset account with the different balance between the Browser and Desktop? 

If that is the case we have been made aware of this happening and is still under investigation. As a workaround, we recommend exporting the report from the Desktop version which should have the correct figures.

If that is not where you are seeing the discrepancy feel free to reply with a screenshot of both reports so we can assist you further.

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.