Mike_MYOB
Community Manager
Joined 4 years ago
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Re: Duplicate entries in Bank feeds
Hi all, An update has been posted to the status page, it ultimately says that we are still working on it though. From what I have found speaking to the team, it sounds like we are having a script run to remove duplicates now, but I dont know how long the script will take to complete to provide an ETA. The fix is in progress though which is good news. Status hub will be updated once the fix has been completed It is also in our terms and conditions that compensation is not provided for interruptions to service I'm sorry to say CJ-Jube . But if you do want to make a formal complaint and discuss your situation/impact, you can find the details on how to do this by visiting myob.com/contactusNew: Quote instantly in the MYOB Assist app
With the release of the all-new MYOB Assist app quoting feature, your clients can create a quote in seconds when out on the job. And they can easily convert a quote into an invoice when the job’s done. If automatic app updates are not enabled on a user's device, they can update the app version via the app store. Clients with a compatible iOS or Android device can download the new MYOB Assist app from the Apple App Store or from Google Play. The MYOB Assist app is currently available in Australia. Learn more hereRe: MYOB Announcements Update - Feb 2026
Hi Minesh , thanks for sharing, we have this noted already in another thread on the forum where I will keep our members and customers updated on the progress to get this fixed. Please follow this linked post for future updates Bank Reconciliation Scrolling | MYOB CommunityAccountRight Cloud Backup > EAP
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Hi JaKing (and all) You're right about the amount of time since our status page was last updated Sorry that it hasnt been updated, even if it is to say that we are still working on it, we absolutely need to be keeping customers informed. I have contacted the incident management team to get this updated. There is no update that I am aware of yet though sorry.Re: Duplicate entries in Bank feeds
Hi Zoe1234 , that was the original message with the specific date range. We later understood that this date range will vary for customers and appears to be from the last time they clicked on 'get transactions' For now, it is best to pause any reconciliation activity While we work on a fix: Please do not allocate Bankfeeds dated within this period. If you have already allocated the duplicate Bankfeeds for this period, please unallocate those transactions.
