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MYOB Docmanager plugin and Outlook Password prompt

CTCSupport
1 Post
User
Australia
CTCSupport

1Posts

0Kudos

0Solutions

MYOB Docmanager plugin and Outlook Password prompt

When launching Outlook on a terminal server, all users are being prompted for a password when the Docmanager plugin is enabled.

I noticed in the Outlook connection status that there is an attempt to connect to an old exchange server (see attached). This only appears when plugin is enabled.

 

Where can I change the referenced exhange server?

 

Outlook.png
Connection.png
1 REPLY 1
MYOB Staff Post nickypic
58 Posts
MYOB Staff Post
Australia
nickypic
MYOB Staff Post

58Posts

14Kudos

6Solutions

Re: MYOB Docmanager plugin and Outlook Password prompt

Hi @CTCSupport 

 

We are not aware of any other site experiencing this issue and are unsure of what environmental factors are causing it.

 

MYOB would also welcome input from any other site in the MYOB Community Forum that has experienced this issue and found a solution. 


cheers,

Nicky
Practice Solutions Product Analyst
MYOB Australia Pty Ltd
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