MYOB Docmanager plugin and Outlook Password prompt

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CTCSupport
3 Posts
User
Australia

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MYOB Docmanager plugin and Outlook Password prompt

When launching Outlook on a terminal server, all users are being prompted for a password when the Docmanager plugin is enabled.

I noticed in the Outlook connection status that there is an attempt to connect to an old exchange server (see attached). This only appears when plugin is enabled.

 

Where can I change the referenced exhange server?

 

Outlook.png
Connection.png
1 REPLY 1
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MYOB Staff Post nickypic
100 Posts
MYOB Staff Post
Australia
MYOB Staff Post

100Posts

26Kudos

13Solutions

Re: MYOB Docmanager plugin and Outlook Password prompt

Hi @CTCSupport 

 

We are not aware of any other site experiencing this issue and are unsure of what environmental factors are causing it.

 

MYOB would also welcome input from any other site in the MYOB Community Forum that has experienced this issue and found a solution. 


cheers,

Nicky
Practice Solutions Product Analyst
MYOB Australia Pty Ltd

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