Is MYOB experiencing API issues?

[Aust]

Hello. 

Our picking program .WMS is not communicating with MYOB. We have been told MYOB is blocking the data getting throuhg suggesting there is an issue with the MYOB API.

Can anyone tell me if they are experiancing an issue? 

We are on hold to MYOB waiting to talk to someone. Any information would be greatly recieved.

[JBHG]

We have the same issue with our system (proprietary), seems it has to be a comms issue.  Yesterday we weren't able to send statements either without switching to send through Outlook rather than directly through AccountRight.  Can someone from MYOB please asist asap.

[Will_H]

Hi @JBHG , @Aust ,

Per another thread in this board, there was an outage which was resolved at/near 18:30 pm AEST on 06/07/2023.

If you're still having issues please let us know so we can look into it. (Reply here and also go to https://apisupport.myob.com/hc/en-us and log a case.)

[Celia_B]

Hi @Aust 

Thank you for your Post. I understand your frustration, and this is not an experience we want to provide to our customers. We strive hard to provide a seamless experience to our clients. I regret the inconvenience caused you.

We apologize for the delayed response and any impact caused. This change was an unintended impact of some planned development work we had. We have restored access for those developer partners impacted. If you're still seeing further issue, please use this link Contact MYOB Developer Team  to log a ticket.

Feel free to post again if you need further assistance. feel free to post again, we are happy to assist you further. 

Thanks, 

Cel