Banking: Emailing Receipt option

[MHS]

It would be great to be able to email receipts to customers when you receive their payment, at the moment you can only print and I find this waists time and paper.  (The email remittance feature works great so why not have an email receipts option too.)

Thanks

[Dave_D]

It's hard to understand why the abitily to email receipts still hasn't be addressed. I'm trying hard to convert all my customers to an email base yet I have to 'post' them a receipt should they require one!

[Ray27]

This idea (emailing of receipts from MYOB) has been suggested since 2013. it is now 2015 when will this idea become a reality? I have subscribed to account right live and don't appear to have this function.     

[RuthE]

Hi ,

Just wanting to know how to email a receipt , when a payment has been made on an account ( sales)  you can go to print receipt but there is no option to email.

We have had quite a few customers wanting a receipt emailed like we do with invoices and statements.

Can you please help me

Thanks

RuthE

[Kelly81]

I think you mean email a remittance.

[RuthE]

Hi Kelly81,

No I mean when a customer has Directly Deposited a payment on there account

and request a receipt of payment via email.

We have a print receipt, when which you scanned onto the computer

and then email to customer.

But I was wanting a direct link from the payment receipts ( Sales) to email out receipt.

Thanks

RuthE

[Custreceipts]

This should be a simple fix....Comments dating back to 2013 state the fix was planned for Account Right Live users.  I am one of those users and no the change has not been implemented.  Not impressed!!

[KattC]

Thank you for your feedback @Custreceipts , I have sheared your concerns with the team and hopefully we see this implemented in the near future.

[Tallongpark]

I've been hoping for some time that MYOB would get into the 21st century with emailing of receipts as we do with statements and invoices. But with each update, alas, it's disappointing to find it hasn't happened. It seems this has been requested for at least the last 3 years; how hard can it be? 

I have many receipts to send by snail mail, but it is infinitely quicker than the alternative with MYOB. I've even had customers asking why I don't email receipts. When I tell them they think it's crazy.

Come on MYOB, just do it!!

[Tallie_M]

Hi there @mumow, @Ray27, and @Tallongpark,

Thank you for your comments. This idea is indeed a popular one, and it is clear that a lot of clients are hoping to see this implemented.

As the status states, this is currently being looked into to be incorporated into AccountRight. While no ETA has been made available as of yet, when it is in development, the status will change to reflect this accordingly.

Anyone else who would like to see this feature implemented into future releases, please vote for the idea by clicking on the '+VOTE' option next to the subject heading.

Cheers,

Tallie

[kindy3]

It is so dissappointing to note that nothing has been done to add the email receipt function to MYOB.  Printing to PDF and then emailing is soooooo time consuming. 

Another fix for my problem is to allow more than one receipt to print on the A4 paper.  This was a feature in the old MYOB.  I used to fit 7 receipts to a page, print them out, cut them up and distribute them.  Now you can only print 1 (ONE) receipt per A4 page, the receipts are 4 lines long and what a waste of paper this would be.

Please make this a priority in the next update.