Email: Ability to generate mail merged emails

Each year I need to advise my customers the days I will be closed for the Christmas New Year Break. My business is a freight delivery company with severl hundred customers. We deliver to 3 country towns in WA. 95% percent of my invoicing is done via email. I do add a message to the November invoices with the info but would like to be able to follow this up with another dedicated email message.

It's time to allow personalised Letters to be Emailed rather than using the mail merge to a Word document. Who uses snail mail these days?  Email merge along with the Custom Fields & Custom Lists will allow us to contact various groups of Customers with a standard email message, this would be greatly improve our ability to carryout marketing & promotions of our business. eg a hairdresser who wishes to send a birthday message to their clients along with a invitation to have a glass of champagne when they have their next visit, or a motor mechanic who wishes to send a reminder about their clients next registration check or car service. etc etc

This function would set MYOB well above the rest of the bunch. The other software don't have any additional fields in their customer list to categorise the customer, let alone do any sort of mail/email merge.

Regards

Stephen Blacktop

MYOB Certified Consultant

Newcastle

Ph 02 4929 1496

ANother handy thing to have would be to e-mail all customers that have gone over account terms, similar to the mail merge but in an e-mail form.

We are trying to phase out posting of letters that takes time to get to customers and move to e-mails which are instant.

Please let m eknow if this is going to be in future releases.

It would be great to be able to group email cards.  For example I am going on holidays and want to let a clients suppliers that there wont be any account payments done until I return.  It would be nice to tick on all suppliers and send the same email to each client through MYOB live.

Hi FandS (sorry, I could not find your first name),

If you ever need more functionlaity that the basic reminder letters in MYOB, I would suggest you check out the MYOB Addon - ezyCollect

Just as a heads up, we help business to better manage the receivables process. Let’s face it, reminding your customers about those unpaid invoices is a pretty onerous task. Think of the time spent on phone calls, emails, sending statements etc - costing you thousands of dollars each month.

There has to be an easier way right? Well now there is, and it’s called ezyCollect

ezyCollect helps you get paid faster by connecting to your MYOB account and finding all your outstanding accounts receivable invoices. Within a few quick steps you’ll have a customised template that can be automatically emailed to clients who have not paid by the due date – just the thing to keep cash flowing into your coffers.

You can set reminders to go out just before the due date, right after and at intervals right up to the dreaded “Final Demand”. Let’s hope it doesn’t get to that though!

Sounds great so far, but what about those customers you need to keep sweet no matter what? ezyCollect has thought of that: you can prevent reminders being sent to particular contacts or for certain invoices.

Watch this video to see how ezyCollect integrates with MYOB - and if you have the time check out this Case Study that show you how one of our customers improved cash-flow by 50% in just the first 60 days of using ezyCollect.

Thanks  - and if you have any questions or need to talk - please buzz AJ on 0431 249 330

Hi,

Would it be possible to have the option to email the many helpful "Letter" templates?

Thanks for your excellent suggestion. I can certainly see how the 'create personalised letters' function would be much more useful if the letters created could be emails. Could anyone who would like to see this feature in future updates, please cast there votes here.

Can MYOB not add e-merge to their list like mailmerge?

If you have a letter to send to suppliers you have to go in indivudually

and attach the letter to outlook and then type in the email address.

It would save time to have e-merge.

With offices going paperless it sure would help.

Less fuss.

Hi RBC

Thank you for your feedback in regards to AccountRight and creating personalised letters.

I have merged your idea with this one already included on the AccountRight Idea Exchange.

Hi

Thanks for the link, but I am not refering to collection of money it is more in a general sense.

Change of email address, closing for christmas and things like that.

Thanks