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Product Ideas

Email: Auto send all emails to "Reply-to email address"

Experienced Cover User

19Posts

1Kudos

1Solutions

19 Posts
Experienced Cover User
Australia

We have regular complaint where customers and suppliers respond to our emails (sent via MYOB AccountRight) and the response is sent to the apps.myob email address instead of the 'reply-to email address'. (This appears to be a function of some email applications). 

 

At the moment, I manually add our email address to every email sent from myob, so that hopefully, if they click reply, it will include our email address in the response. 

 

It would be great if our email address could be automatically added as a receiver to all emails sent from MYOB.

 

Current Status: Done
Last Changed: January 2023

Hi Everyone


Emailing invoices through the AccountRight Browser interface allows users to select "Email a copy". This is remembered between emails so the user can enable it to receive a copy of the email each time.

1 Comment
Steven_M
45,180 Posts
Former Staff

Hi Everyone


Emailing invoices through the AccountRight Browser interface allows users to select "Email a copy". This is remembered between emails so the user can enable it to receive a copy of the email each time.