super accrual not appearing in pay run

[GWC]

I have a new casual employee. On his card he has 15 hours base hourly and the super accrual shows on his card when I prepare the pay. If I change his 15hrs to another category then the super is now zero. How can I fix this?

[jenni]

Hi GWC,

Under your SGC Super setup - do you have >Calculation Basis > Minimum Required Rate (10.5% of Gross wages) ticked?

If so, is the category you are using for the employee, set up in STP ATO Reporting Category as Gross Payments?

You still need to keep the Base Hourly ticked in the card setup > Payroll Details > Wages, even with no $ figure or hours entered each week.

Not sure if this will fix it for you, but it works for my casuals. 

All the best,

Jenni

[GWC]

Hi Jenni,

Thanks for your reply. I have checked those things, but still if I have the problem. I shall go through the set up details again.