jenniExperienced Cover UserJoined 15 years ago104 Posts13 LikesLikes received1 SolutionView All Badges
ContributionsMost RecentMost LikesSolutionsRe: why does myob pay super take so long How can we check if our data is correct for each employee super fund? I just watched a Payday super meeting - they spoke about verifying to make sure all data is correct for each employee at the onboarding stage and also can be done addhoc - how do we find out if there are any errors that may hold up payments. Finding this out on 1 July will be painful and costly. Re: MYOB Stuck in Backup Process Hi kristeemh The only way to fix it is to contact MYOB and get the file repaired. Hope this helps. Re: Do NOT include Online Payments by default with Secure Invoicing. We are having so many issues because this has been an automatic opt in instead of a choice. Remove it MYOB so we can decide! Re: MYOB Stuck in Backup Process Hi, I also am having same issue. I attempted to do a backup yesterday and it seems to be stuck and now I am unable to open my file as it says backup in process. Please can someone help me! Thanks, Jenni Re: Flare Benefits @myob I agree with JennyPTA We should be able to opt out of Flare. Feel like we are being strong armed into something that we do not need or want. There should be an option to OPT IN! Re: Profit & Loss Report Hi Wendy, I am not from MYOB, but wonder if the issue might be the Financial Year. Is the Financial year entered as: Next Year (FY 2025) from the drop down list? (That's if you haven't rolled over yet). If that's not it, I also find if I log out and close down, then restart the program it fixes some of these types of issues. Good luck, Jenni TPAR Hi, I am currently running my TPAR in MYOB. For the suppliers listed, is there any way I can see only unpaid invoices at 30th June to untick them and exclude these from the report without having to go into each purchase to see date paid? I would also like to pick up the invoices from the previous year that were paid after 30th June 2023, and should be included in this year's report. There is a tick box that says show unpaid purchases - what does this do? It doesn't appear to change anything. Thanks! Jenni Re: Existing Employee change of Super fund Hi, For anyone interested... After going through the process of sending a "request employee details" from the employee card, all super details were updated and synced. I needed to accept the changes then it all happened automatically. The superannuation form was updated to the new one as well, so my records are up to date with no need to save another file somewhere else. So much easier than relying on manual entry. Re: Existing Employee change of Super fund I wondered if I could open his card and send a "request employee details" check instead (bottom right of the card in the Profile tab). Re: Existing Employee change of Super fund Hi Sai, Thanks for that. How do I update and file the new Super information in MYOB so I have a record? Entering manually means it will continue to show his original on-boarding information. Kind regards, Jenni